Our reception team will get you to fill out our consent form on the iPad, asking questions about how you would like us to take care of your pet’s body. You have the options of:
- Taking your pet home for burial
- Private cremation, which means you choose a vessel and you get your pet’s ashes returned to you
- Non-private cremation, which means we take care of your pet’s body for you, and you don’t receive any ashes back
- On-hold, which means that we place your pet’s body on hold until you have made a decision on what you would like to do
We have the price list below for the different vessels available so you know the costs when making the decision.
Once you have made your decision, reception will get payment before the service so you can have as much time as you want with your pet and leave without returning to reception. If you have chosen your vessel and/or how you would like to proceed prior to your booking via reading this information, you are more than welcome to let our reception team know, and we can pre-bill this for you and send you a payment link to pre-pay so you do not have to deal with any payments on the day, we want to make this as stress-free as possible for you as we know this is such a difficult time. If you choose to have your appointment outside in our grassed area, let reception know, and we can ensure when you arrive at the clinic, you go straight around the back, not having to come inside the clinic.
Remember, you have given your pet the best possible life, and this decision doesn’t come lightly. We understand that saying goodbye to your beloved pet is incredibly difficult. The bond between you is unbreakable, and all the memories you have made will stay with you. Please let us know if we can further assist you during this challenging time.
