Pet Insurance

Pet insurance is like health insurance for your pet. It helps cover the cost of unexpected veterinary expenses, so you're not faced with a big bill if your pet gets sick or injured. 

With pet insurance, you pay a monthly premium, and in return the insurance company reimburses you for a portion of your vet bills. 

It can cover things like accidents, illness, surgeries and sometimes even routine care pending on your cover. 

This means you can focus on getting the best care for your pet without worrying as much about the cost. 

Veterinarians are not government funded unlike doctors and pharmacies, our overheads are very high and to offer the high standards of care that our animals deserve and that their owners expect, we have to charge realistic prices. Sometimes accidents, illnesses and injuries occur that are completely unexpected and unprepared for. Pet insurance can be very helpful allowing you to give your pet the care they deserve without compromise.

A number of insurance companies offer pet insurance packages from just accident cover to full comprehensive cover. There are different premium levels associated with these and you may be surprised at how affordable the monthly premiums are.

We are not affiliated with any particular insurance company, as you would your own health insurance we advise you to shop around to find the best one that suits your pets needs. 

    At our clinic we offer GapOnly for consultations, hospitalisation and surgeries.

    What is GapOnly

    GapOnly is a payment service that allows pet owners to only pay the "gap" or the difference between the vet bill and the pet insurance claim at the time of service.

    With GapOnly you can:

    • Get claims approved in minutes at the time of service instead of paying the bill upfront and waiting for reimbursement from your pet insurance.
    • We submit the claim to the insurance provider, they assess the claim and determine how much they will cover.
    • You only pay the remaining balance “gap” between what your insurance covers and the total bill.
    • Focus on your pets health and less on paperwork.

    GapOnly simplifies the process, reduces out-of-pocket expenses at the time of treatment, and eliminates the wait time for reimbursement, making it easier and more convenient for pet owners.

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    Sat: 8 am-2 pm
    Sun & Public Hols: 8 am-12 pm

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