Ask us Your Questions

We are located at 469 Great Western Hwy, Wentworthville NSW 2145. When heading west on the Great Western Highway towards Penrith, cross the Cumberland Highway and we are on the left, just 250m after McDonald’s. We have excellent off street parking.

There are several good emergency/ after hours hospitals that we recommend you call if your animal needs to be seen after hours.

These are the Small Animal Specialist Hospital (SASH) in North Ryde (ph 9889 0289) and the Animal Referral Hospital at Homebush (ph 9764 5216) and Baulkham Hills (ph 9639 7744).

We do our best to accommodate which veterinarian you would like to see. Please inform the receptionist when booking your appointment if there is a specific veterinarian you would like to see.

We require our staff to become Fear Free® certified. The rigorous certification program ensures that the team learns how to handle fearful, anxious, or stressed-out pets in the kindest possible way. Together, we work to safeguard the emotional well-being of our patients, clients, and team members.

Prior to surgery we advise that your dog or cat be fasted for at least 8 hours. This reduces the risk of vomiting and aspiration problems during the anaesthetic period.

• We recommend that your pet be fed no later than 8pm the night before surgery is scheduled and that any remaining food is removed.
• Access to water should however be available at all times

Fasting does not apply to rabbits, guinea pigs, other small mammals or birds.

• We usually require your pet to be admitted to the hospital on the morning of surgery between 8am and 10am unless otherwise arranged. If this is not possible we can admit your pet between 4pm and 8pm on the evening before the scheduled surgery day at no extra cost.
• Please allow approx 10 mins for the admission procedure as this allows us to discuss any questions or concerns with you before leaving your pet for the day. We also need to confirm correct contact details with you as it is very important that you are contactable at all times during your pet’s stay.
• For your pet’s own benefit we require that they be up to date with their annual vaccination prior to admission.
• If your pet has had any prior problems with anaesthesia or allergies to any medications, please let us know.
• Most animals are able to go home between 4 and 8pm on the day of surgery unless they require ongoing care (ie with complicated soft tissue or orthopaedic surgeries that require in hospital post operative care). We will fully inform you prior to the procedure if we think this will be the case. Please call us at 4pm to see how your pet is progressing. In some cases where we have concerns or pets are particularly old or frail we may recommend that they stay with us overnight for monitoring.

We offer and recommend pre-anaesthetic testing prior to anaesthesia. If elected we run a simple blood test on your pet to give us valuable information regarding their health prior to any procedures. This can sometimes change the course of treatment or medications used and can alert us to any underlying disease processes that may also need to be addressed.

We place every animal on intravenous fluids (IVF) when undergoing anaesthesia. This supports their blood pressure during anaesthesia protecting vital organs any damage due to reduced blood flow. Patients given IVF have a significantly better and faster recovery rate from anaesthesia and surgery than those who aren’t.

We offer cat boarding however do not have the facilities for dog boarding. 

Puppys require 3-4 core vaccinations depending on when their first vaccination was given. Our recommendations following the WSAVA Guidelines are as follows:

8 weeks old – first vaccination

12 weeks old – second vaccination

16 weeks old – third vaccination

A fourth vaccination is required should you give the 3^rd vaccination before 16 weeks of age. They then require yearly booster vaccinations for the rest of their adult life. Their first adult vaccine is due a year from their last puppy vaccination. Yearly vaccinations are important as they also include an annual health check to evaluate your pet’s general health status.

Kittens require 3-4 core vaccinations depending on when their first vaccination was given. Our recommendations following the WSAVA Guidelines are as follows:

 8 weeks old – first vaccination

12 weeks old – second vaccination

16 weeks old – third vaccination

A fourth vaccination is required should you give the 3^rd vaccination before 16 weeks of age. They then require yearly booster vaccinations for the rest of their adult life. Their first adult vaccine is due a year from their last kitten vaccination. Yearly vaccinations are important as they also include an annual health check to evaluate your pet’s general health status.